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iQ Home Care Privacy Policy

Effective Date: April 1, 2025
The Smart Way to Take Care of Your Home

1. Your Privacy Matters
At iQ Home Care, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website — including any related media, mobile site, or application (collectively, the “Site”).

By accessing the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

We collect information when you:

• Visit or browse our Site
• Fill out a form or place an order
• Subscribe to our newsletter
• Respond to surveys or marketing communications

You may be asked to provide:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

You may also visit our site anonymously.

3. How We Use Your Information

We may use your information to:

• Personalize your experience
• Improve our website and services
• Process transactions
• Respond to customer service requests
• Send service updates and promotional emails

4. Protecting Your Information
We implement a variety of security measures to protect your personal data.

Important notes on SMS privacy:

• Mobile information is not shared with third parties/affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with third parties.

5. Use of Cookies

We may use cookies to:

• Remember and process items in your cart
• Save your preferences for future visits
• Gather aggregated data to improve site experience and tools

6. Disclosure of Your Information
We do not sell, trade, or transfer your personally identifiable information to outside parties, except trusted service providers who assist us in operating our website or business — and only if they agree to keep this information confidential.

7. Third-Party Links
Our site may include links to third-party products or services. These external sites have their own privacy policies. We assume no responsibility for the content or practices of linked websites.

8. Children’s Privacy (COPPA Compliance)
We do not knowingly collect any information from individuals under the age of 13. Our website and services are intended for users who are at least 13 years old.

9. Online Privacy Policy Only
This policy applies only to information collected through our website — not offline.

10. Your Consent
By using our website, you consent to our Privacy Policy.

11. Changes to Our Privacy Policy
We may update this policy occasionally. Changes will be posted on this page, and the effective date will be updated accordingly.

12. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:

iQ Home Care
4854 Distribution Ct, Unit 5
Orlando, FL 32822
help@iqhome.care
855-699-8283

Cleaner. Brighter. Better. That’s the iQ Way.