How it works
From a price to a clean home, in a few minutes.
No in-home estimate, no waiting for a callback, no negotiating over the phone. Here is exactly what happens from the moment you get your price to the support you have afterwards.
01
Get your instant price
Answer a few questions about your home — its size, how many bathrooms, what you would like done. You will see your price straight away, without waiting for a callback or booking an in-home estimate. Your ZIP code is checked at the same time, so you know we reach you.
02
Choose your service and schedule
Pick the service that fits — a recurring rhythm, a one-off deep clean, a move-in or move-out clean, or a rental turnover — then choose a date and time. Recurring plans repeat on the rhythm you set, so you do not have to remember to book again.
03
Prepare for your visit
A quick tidy of surfaces lets the team spend their time cleaning rather than moving things. Put away anything precious or fragile, make sure water and power are on, and tell us how the team should get in — a key, an entry code, or a building front desk. If there are pets, let us know how you would like them handled.
04
Receive service-day updates
You will get confirmation when you book and updates as your visit approaches, by the contact details you gave us. If anything changes on the day, we will tell you rather than leave you guessing.
05
Come home to a clean space
The team works to the scope you booked. You do not need to be there — most customers are not — and the home is left secured the way you asked.
06
Tell us if anything needs attention
If something was missed, contact our customer-support team and tell us what it was. Get in touch as soon as you notice, while the visit is fresh, and we will put it right with you.
Afterwards
Recurring plans, changes and support
Most of what people want to know is not about the clean itself — it is about what happens when life moves around it.
Recurring service, held for you
A recurring plan keeps your slot on the rhythm you chose. If you want to change how often we come, pause it, or stop, contact customer support and we will take care of it — it is a schedule, not a fixed-term contract.
Rescheduling and cancelling
Plans change. Contact our customer-support team as early as you can and we will move or cancel the visit with you. Your booking confirmation sets out the notice that applies to your service.
If the team cannot get in
Out-of-date access details are the commonest reason a visit is missed. If anything has changed — a new code, a different key, a building rule — tell us before the day and it is a non-event.
Support before, during and after
Our customer-support team is the same team whether you are asking a question before booking, changing something mid-plan, or raising a concern afterwards. You do not have to explain yourself twice.
See what each service covers, read the frequently asked questions, or contact our customer-support team.
Ready when you are.
Get your instant price online in a couple of minutes, or talk to our customer-support team first — whichever suits you.